WellPoint Ties Payment Boosts to Health Outcomes
The health-care company is examining ways to measure success via results, not activity. Many organizations could use the same treatment
If ever an entire sector of the U.S. economy was guilty of committing one of Peter Drucker’s greatest sins of mismanagement—confusing activity with results—it’s health care.
As the Commonwealth Fund noted in a report last year, spending per hospital visit in the U.S. exceeds that of all other countries belonging to the Organization for Economic Co-operation & Development, and American patients count among the most likely to receive procedures requiring advanced technology. Yet at the same time, the U.S. now ranks in the bottom quartile in life expectancy among OECD countries and has seen the smallest gains in this metric over the past two decades.
Earth to Elon Musk: Look Around
Elon Musk, head of SpaceX and Tesla Motors, thinks “professional managers” lack innovativeness. Peter Drucker would have said Musk’s head is in the clouds
Perhaps if they were fueled by his own hot air, Elon Musk’s spaceships would have already reached a point “where we are exploring the stars, where we’re going to other planets, where we’re doing the great things that we read about in science fiction and in the movies,” as he has described it.